A quick step-by-step so you can log in to your account with ease.

Need to know how to log in? No worries! Follow these easy steps to log in to your account with ease. 1. You can click on the <a href="https://wuffes.com/tools/recurring/login?redirect=customer_portal%252Fsubscriptions" target="_blank" rel="noopener noreferrer">user icon</a> on the top right of the page - right next to the shopping cart.<img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071420-70a00a5d-79a3-4742-bbd4-553a454d825d-ac8f9b7b-2e65-41e0-9961-9980424a48e2.png" style="width: 559px;" class="fr-fic fr-dib fr-fil"><img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071420-0b7721ad-6673-4492-a7c6-5c0a47ff68c4-a6bea602-47f0-4ed6-b6e3-272ae081845e.png" style="width: 560px;" class="fr-fic fr-dib fr-fil"> 2. You can also access through the &quot;Manage my subscription&quot;&#xA0;option available in the <a href="https://wuffes.com/pages/contact-us?hcUrl=%252Fen-US" target="_blank" rel="noopener noreferrer">&quot;Contact Us&quot;</a> section. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071420-f80b71ee-540e-4da5-9c94-adc7ac3bb889-55e0e7e8-189e-4288-8b11-192c09b98dd3.png" style="width: 692px;" class="fr-fic fr-dib fr-fil"> 3. Enter the email associated with your Wuffes Account, and&#xA0;a 1 time login code will be sent to your email address. Please&#xA0;make sure to check on your Spam folder! <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071420-cb2641f1-f7c3-4d00-aaa0-642fbb17ac8f-da941dea-17da-4e70-a7bb-df030e8e9ddb.png" style="width: 678px;" class="fr-fic fr-dib fr-fil"> <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071420-d4936965-87ad-4fc7-b8a2-5ddc33fcefd7-bda85d07-55d3-49ff-8e58-9ef623a3ba6f.png" style="width: 665px;" class="fr-fic fr-dib fr-fil"> <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071420-f0d0b40f-80a6-43af-b286-4478b40d86c3-4f303247-a3a2-4485-8d58-aa9e09d41ef2.png" style="width: 692px;" class="fr-fic fr-dib fr-fil"> 4. Enter the code, and you are all set! <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071420-cfec0524-acb8-4b52-92e9-0c6a3b32c282-13e99e7a-53b5-482d-8a2c-140a61a892a2.png" style="width: 692px;" class="fr-fic fr-dib fr-fil"> &#x1F4A1;&#xA0;Troubles signing in? We highly recommend <a href="https://support.google.com/accounts/answer/32050?hl=en&amp;co=GENIE.Platform%253DDesktop" target="_blank" rel="noopener noreferrer">clearing the cookies &amp; cache&#xA0;</a>on your web browser, as well as your <a href="https://support.google.com/chrome/answer/95589?hl=en&amp;co=GENIE.Platform%253DDesktop" target="_blank" rel="noopener noreferrer">browsing history,</a> restart your web browser and try to log in one more time!&#x1F4A1;&#xA0;Not receiving the verification code?&#xA0;Do not worry! The verification code may sometimes be detected as &quot;spam&quot; by your email&apos;s filtering system, so&#xA0;please&#xA0;make sure to check your spam folder!.

🔐 How to log in to your account

We’ll show you how to easily cancel your subscription anytime, no strings attached.

Need a break or ready to cancel?We&#x2019;ll show you how to easily cancel your subscription anytime, no strings attached. 1. Log in to your Wuffes Account:<ul><li>Click on the <a href="https://wuffes.com/tools/recurring/login?redirect=customer_portal%252Fsubscriptions" target="_blank" rel="noopener noreferrer" class="fr-strong">user icon</a> on the top right of the page - right next to the shopping cart (Alternatively, you can also access through the &quot;Manage my subscription&quot;&#xA0;option available in the&#xA0;<a href="https://wuffes.com/pages/contact-us?hcUrl=%252Fen-US" target="_blank" rel="noopener noreferrer" class="fr-strong">&quot;Contact Us&quot;</a>&#xA0;section).</li><li>Enter the email&#xA0;associated with your Wuffes Account, and&#xA0;a 1 time login code&#xA0;will be sent to your email address. Please&#xA0;make sure to check on your Spam folder!</li><li>Enter the code, and you are all set!</li></ul>&#x1F4A1;&#xA0;Tip:&#xA0;You can visit our <a href="https://wuffes-smdt2etkgks-copy.gorgias.help/en-US/how-to-log-in-to-your-account-2660638" target="_blank" rel="noopener noreferrer" class="fr-strong">&quot;How to log in?&quot;</a> article for further details!2. Click on &quot;Manage subscriptions&quot; to see all your active subscriptions <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071022-20f7e928-7b74-460e-9506-92939717f5d9-eb3c58e0-7f9f-434c-9f75-33462bd71915.png" style="width: 655px;" class="fr-fic fr-dii"> 3. Click on &quot;Manage this subscription&quot; to see the subscription details <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071415-a603abba-75da-46ea-bebb-ac38742db408-9716c12f-2efd-4d4f-835f-f2f27a9f8dab.png" style="width: 668px;" class="fr-fic fr-dib fr-fil"> 4. Click on the button&#xA0;&quot;Cancel Subscription&quot; at the bottom of the page. On this page, you&apos;ll be given the option to briefly &quot;Pause&quot;&#xA0;your subscription instead,&#xA0;cancel your subscription completely, or go back and keep your subscription. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071415-8725a72f-c41f-443a-8a70-8af4b20c01a6-8a850f7b-cd0f-45ff-be9b-dbba317a6ebd.png" style="width: 690px;" class="fr-fic fr-dib fr-fil"> <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071413-9b3013ef-804d-4aa5-8f2f-8b0f3c1826bd-8c60e614-0fc5-439c-b6a6-19a1a60bc4c7.png" style="width: 681px;" class="fr-fic fr-dib fr-fil">

🔄️ Cancel Subscription

Learn how to adjust your delivery schedule to fit your pup’s needs.

Your subscription frequency determines how regularly your orders are sent out. By default, we ship every item according to the time period you selected in your original purchase (every month, every 3 months, every 6 months, etc.), but you have full control&#x2014;just log into your account to adjust the timing to whatever schedule works best for you, whether that&#x2019;s more or less often! You can follow the next steps to update the frequency of your orders: 1. Log in to your Wuffes Account <a href="https://wuffes.com/tools/recurring/login?redirect=customer_portal%252Fsubscriptions" target="_blank" rel="noopener noreferrer">here</a>2. Click on &quot;Manage subscriptions&quot; to see all your active subscriptions <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071022-20f7e928-7b74-460e-9506-92939717f5d9-eb3c58e0-7f9f-434c-9f75-33462bd71915.png" style="width: 655px;" class="fr-fic fr-dib fr-fil"> 3. Click on &quot;Manage this subscription&quot; to see the subscription details <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071022-7d1cdd98-c4fd-44ae-ac8f-1f55e3cd5ccb-b07f4c3a-67a2-4083-a18c-e5c039a11941.png" style="width: 658px;" class="fr-fic fr-dib fr-fil"> 4. On this page, you will have the option to modify the subscription for this item. Whether you wish to reschedule your next order, modify the amount of items you&apos;ll receive on every order, or how often you&apos;ll receive your order, everything can be done on this page!.You can select the option&#xA0;&quot;Reschedule&quot; to reschedule your next autoship order only to a specific date, and continue with your regular autoship schedule.If you wish to modify your autoship schedule moving forward, you can modify this in the section where it reads&#xA0;&quot;You get (X) of these every (XX)&quot; as show in the example below.As well, you&apos;ll also find the &quot;Cancel subscription&quot; option to cancel the autoship for this item at the bottom of this page. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071022-730b475d-02d6-4e4e-b0b1-cf2d13176cba-d4cfe0ef-4388-4eed-9d7a-c241bef29293.png" style="width: 658px;" class="fr-fic fr-dib fr-fil"> 5. Finally, click on the option &quot;Save changes&quot; to confirm.

🕑 Update frequency

Move up or push back your next shipment with just a few clicks.

Planning ahead?Move up or push back your next shipment with just a few clicks! 1. Log in to your Wuffes Account <a href="https://wuffes.com/tools/recurring/login?redirect=customer_portal%252Fsubscriptions" target="_blank" rel="noopener noreferrer">here</a>.2. Once you have logged in to your account, there are 2 ways&#xA0;to change your next shipment date: The Quick Change option, and the default option.3. The quick change option will show for your closest subscription to be shipped (if you have multiple subscriptions).&#xA0;To quickly change the date of your next autoship order, simply click on the option &quot;Reschedule&quot; on the main page, and select the date of your next autoship order. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071414-80405d1c-2d29-4a99-8c00-9bed714055f2-40be3c15-eddb-46a8-a712-33c03c6f5dcc.png" style="width: 683px;" class="fr-fic fr-dib fr-fil"> 3. You&apos;ll have the option to delay your next order for 1 week, 2 weeks, or reschedule until a specific date. Once you&apos;ve made the desired changes, make sure to click the button &quot;Save Changes&quot; to confirm your new date. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071414-b8132a00-604e-4bb6-a701-ce26ef7f26b1-0518e3aa-3d0f-4ea0-adae-e62cf48dde75.png" style="width: 646px;" class="fr-fic fr-dib fr-fil"> 2. If you wish to change the next shipment date for a different subscription, click on &quot;Manage subscriptions&quot; to see all your active subscriptions <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071414-ebbb41f6-3abb-466a-8229-83f99cd23a71-9617ef71-696a-49cf-b246-6c98c2477bd0.png" style="width: 680px;" class="fr-fic fr-dib fr-fil"> 3. Click on &quot;Manage this subscription&quot; to see the subscription details <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071022-7d1cdd98-c4fd-44ae-ac8f-1f55e3cd5ccb-b07f4c3a-67a2-4083-a18c-e5c039a11941.png" style="width: 658px;" class="fr-fic fr-dii"> 4. On this page, you can select the option&#xA0;&quot;Reschedule&quot; to reschedule only your next autoship order, as shown previously, and continue with your regular autoship schedule. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071414-7b59cf83-24d7-420f-9fee-4ed4d1789aa8-fb2cd329-e51d-4387-8f20-e8490a6cd8c2.png" style="width: 684px;" class="fr-fic fr-dib fr-fil"> 5. Finally, click on the option &quot;Save changes&quot; to confirm.

📅 Change Next Shipment Date

Here’s how to skip an upcoming order — easy and stress-free.

Got plenty on hand?Here&#x2019;s how to skip an upcoming order &#x2014; easy and stress-free. 1. Log in to your Wuffes Account <a href="https://wuffes.com/tools/recurring/login?redirect=customer_portal%252Fsubscriptions" target="_blank" rel="noopener noreferrer">here</a>.2. Once you have logged in to your account, there are 2 ways&#xA0;to skip your next shipment date: The Quick Change option, and the default option.3. The quick change option will show for your closest subscription to be shipped (if you have multiple subscriptions).&#xA0;To quickly skip the date of your next autoship order, simply click on the option &quot;Reschedule&quot; on the main page. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071414-80405d1c-2d29-4a99-8c00-9bed714055f2-40be3c15-eddb-46a8-a712-33c03c6f5dcc.png" style="width: 683px;" class="fr-fic fr-dii"> 3. You&apos;ll have the option to delay your next order for 1 week, 2 weeks, or reschedule until a specific date if needed. Once you&apos;ve made the desired changes, make sure to click the button &quot;Save Changes&quot; to confirm your new date. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071414-b8132a00-604e-4bb6-a701-ce26ef7f26b1-0518e3aa-3d0f-4ea0-adae-e62cf48dde75.png" style="width: 646px;" class="fr-fic fr-dii"> 2. If you wish to skip the next shipment for a different subscription, click on &quot;Manage subscriptions&quot; to see all your active subscriptions <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071414-ebbb41f6-3abb-466a-8229-83f99cd23a71-9617ef71-696a-49cf-b246-6c98c2477bd0.png" style="width: 680px;" class="fr-fic fr-dii"> 3. Click on &quot;Manage this subscription&quot; to see the subscription details <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071022-7d1cdd98-c4fd-44ae-ac8f-1f55e3cd5ccb-b07f4c3a-67a2-4083-a18c-e5c039a11941.png" style="width: 658px;" class="fr-fic fr-dii"> 4. On this page, you can select the option&#xA0;&quot;Reschedule&quot; to skip your next autoship order. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071414-7b59cf83-24d7-420f-9fee-4ed4d1789aa8-fb2cd329-e51d-4387-8f20-e8490a6cd8c2.png" style="width: 684px;" class="fr-fic fr-dii"> 5. Finally, click on the option &quot;Save changes&quot; to confirm.

⏭️ Skip Your Next Shipment

Quick steps to make sure your next box arrives at the right door.

Moving or sending to a new spot?Quick steps to make sure your next box arrives at the right door. 1. Log in to your Wuffes Account <a href="https://wuffes.com/tools/recurring/login?redirect=customer_portal%252Fsubscriptions" target="_blank" rel="noopener noreferrer" id="isPasted">here</a>.2. Click on &quot;Address &amp; payment details&quot;. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071415-c3e41901-092c-4e80-9a7b-e74e8c3832fc-44a3d421-0287-4c97-8410-b2a33abe45f1.png" style="width: 692px;" class="fr-fic fr-dib fr-fil"> 3. Click on &quot;Manage addresses&quot;. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071415-2d1a636b-b98b-493e-8039-c9f9a97b289f-42a1829e-d3b7-44da-b07e-340a828a6eb8.png" style="width: 680px;" class="fr-fic fr-dib fr-fil"> 4. On this page, you will be able to manage all addresses on your account. Here, you will have the option to add a new address, edit your existing address&#xA0;or remove an address. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071415-9914cc00-3288-4eca-a9f4-733c54daca96-5fa5e25e-3d14-4079-afc9-fed18c8d6f9a.png" style="width: 692px;" class="fr-fic fr-dib fr-fil"> &#x1F4A1;Recommended tips &amp; best practices!&#xA0;-&#xA0;Add a new address:&#xA0;This options is recommended if you have&#xA0;multiple subscriptions that will go to different addresses.- Edit your existing address: We highly recommend&#xA0;editing your existing address instead to your new location if you have moved recently, and if all your shipments go to one location only.- Remove Address:&#xA0;This option will be available only if you have more than 1 address on your account. 5. Finally, click on the option &quot;Save changes&quot; to confirm.

🏠 Update Your Shipping Address

Find out how to add extra supplements to your existing subscription.

Keep tails wagging with more goodies.Find out how to add extra supplements to your existing subscription. If you want to receive additional product from an existing subscription. 1. Log in to your Wuffes Account <a href="https://wuffes.com/tools/recurring/login?redirect=customer_portal%252Fsubscriptions" target="_blank" rel="noopener noreferrer">here</a>.2. Click on &quot;Manage subscriptions&quot; to see all your active subscriptions <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071022-20f7e928-7b74-460e-9506-92939717f5d9-eb3c58e0-7f9f-434c-9f75-33462bd71915.png" style="width: 655px;" class="fr-fic fr-dii"> 3. Click on &quot;Manage this subscription&quot; to see the subscription details <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071022-7d1cdd98-c4fd-44ae-ac8f-1f55e3cd5ccb-b07f4c3a-67a2-4083-a18c-e5c039a11941.png" style="width: 658px;" class="fr-fic fr-dii"> 4. On this page, you will have the option to modify&#xA0;the amount of items on your subscription. You can click on the icons (-) and (+)&#xA0;to add or decrease the amount of items you&apos;ll receive on every shipment. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071415-2c00bb88-3816-4cd7-89e2-8f9b1740989e-244353ae-a8dd-4de2-aa97-eb69e2898889.png" style="width: 674px;" class="fr-fic fr-dib fr-fil"> 5. Finally, click on the option &quot;Save changes&quot; to confirm. If you want to add a different product to your upcoming order or subscription 1. Log in to your Wuffes Account <a href="https://wuffes.com/tools/recurring/get-subscription-access" target="_blank" rel="noopener noreferrer" id="isPasted">here</a>2. On the &quot;You may also like&quot;&#xA0;section, click on the &quot;Add&quot;&#xA0;button to select one of the shown products, or click on &quot;Browse all products&quot; to search all available products. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071415-f68cb939-d154-44d9-b9cd-efe3ee10711e-506b9fa7-20fe-471c-8525-dd916d843237.png" style="width: 692px;" class="fr-fic fr-dib fr-fil"> 3. Once you have selected your product, you will have the option to select to add this item on your next order as a 1 time shipment, or as a new subscription to receive this product on all future shipments. <img src="https://attachments.gorgias.help/984vj29WpMExPKGO/hc/VR1W92R5G9a6M8yB/2025071416-5d20fb6e-f41f-4ec5-bc59-95afe4ef0535-6a7b9ccd-aa18-45b5-acde-13f90dc2f15f.png" style="width: 692px;" class="fr-fic fr-dib fr-fil"> &#x1F4A1;Tips: On this section you will also be able to select your dog&apos;s size, how many containers you&apos;d like to order, how often will you like to receive this product (subscription only), and the shipping address for this item. 4. Finally, click on &quot;Add to order&quot; to add the product to your account. You can also purchase another subscription directly from our main website instead. If you&apos;ve done so, you will be able to see the subscription on the &quot;Manage Subscriptions&quot; menu on your account.

➕ Add Another Item to My Subscription

Hi there! If you have any questions send us an email at hello@wuffes.com or use our chat widget.

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From changing how often you receive your dog's favorite supplements to skipping a shipment or updating your address — you'll find all the guides you need right here.

Subscriptions 📝